Terms of Use

DISCLAIMER

WEBSITE TERMS AND CONDITIONS OF USE

1. About the Website

(a) Welcome to https://mediate-me.com/ (the 'Website'). Providing Mediation,

Group Conferencing, Redress Facilitation, (the 'Services').

(b) The Website is operated by Mediate-Me (ACN 106 319 224). Access to and use of

the Website, or any of its associated Products or Services, is provided by Mediate-

Me. Please read these terms and conditions (the 'Terms') carefully. By using,

browsing and/or reading the Website, this signifies that you have read, understood

and agree to be bound by the Terms. If you do not agree with the Terms, you must

cease usage of the Website, or any of the Services, immediately.

this page at its sole discretion. When Mediate-Me updates the Terms, it will use

reasonable endeavours to provide you with notice of updates to the Terms. Any

changes to the Terms take immediate effect from the date of their publication.

Before you continue, we recommend you keep a copy of the Terms for your

records.

2. Acceptance of the Terms

(a) You accept the Terms by remaining on the Website. You may also accept the

Terms by clicking to accept or agree to the Terms where this option is made

available to you by Mediate-Me in the user interface.

3. Registration to use the Services

(a) In order to access the Services, you must first make contact through the

Website (the 'Account').

(b) As part of the contact process, or as part of your continued use of the

Services, you may be required to provide personal information about yourself

(such as identification or contact details), including:

(i) Email address

(ii) Preferred username

(iii) Telephone number

(iv) Location or online

completing the contact process will always be accurate, correct and up to

date.

(d) Once you have completed the contact process, you will be a registered

client of the Website ('client') and agree to be bound by the Terms.

(e) You may not use the Services and may not accept the Terms if:

(i) you are not of legal age to form a binding contract with Mediate-Me; or

(ii) you are a person barred from receiving the Services under the laws of

Australia or other countries including the country in which you are resident

or from which you use the Services.

4. Your obligations as a Client

(a) As a Client, you agree to comply with the following:

(i) you will use the Services only for purposes that are permitted by:

(A) the Terms; and

(B) any applicable law, regulation or generally accepted practices or

guidelines in the relevant jurisdictions;

(ii) you have the sole responsibility for protecting the confidentiality of your

password and/or email address. Use of your password by any other person

may result in the immediate cancellation of the Services;

(iii) any use of your registration information by any other person, or third

parties, is strictly prohibited. You agree to immediately notify Mediate-Me of

any unauthorised use of your password or email address or any breach of

security of which you have become aware;

(iv) access and use of the Website is limited, non-transferable and allows for

the sole use of the Website by you for the purposes of Mediate-Me

providing the Services;

(v) you will not use the Services or the Website in connection with any

commercial endeavours except those that are specifically endorsed or

approved by the management of Mediate-Me;

(vi) you will not use the Services or Website for any illegal and/or unauthorised

use which includes collecting email addresses of Clients by electronic or

other means for the purpose of sending unsolicited email or unauthorised

framing of or linking to the Website;

(vii) you agree that commercial advertisements, affiliate links, and other forms

of solicitation may be removed from the Website without notice and may

result in termination of the Services. Appropriate legal action will be taken

by Mediate-Me for any illegal or unauthorised use of the Website; and

(viii) you acknowledge and agree that any automated use of the Website or its Services is

prohibited.

5. Payment

(a) Where the option is given to you, you may make payment for the Services (the '

Services Fee') by way of:

(i) Electronic funds transfer ('EFT') into our nominated bank account

(ii) Cash ('Cash')

(iii) Cheque ('Cheque')

(b) All payments made in the course of your use of the Services are made using online

payment services that the website engages from time to time. In using the Website, the

Services or when making any payment in relation to your

use of the Services, you warrant that you have read, understood and agree to be

bound by the online payment services terms and conditions which are available on their

website.

Fee is returned or denied, for whatever reason, by your financial institution or is

unpaid by you for any other reason, then you are liable for any costs, including

banking fees and charges, associated with the Services Fee.

(d) You agree and acknowledge that Mediate-Me can vary the Services Fee at any

time.

6. Refund Policy

Mediate-Me will only provide you with a refund of the Services Fee in the event they are

unable to continue to provide the Services or if the manager of Mediate-Me makes a

decision, at its absolute discretion, that it is reasonable to do so under the circumstances

(the 'Refund').

7. Copyright and Intellectual Property

(a) The Website, the Services and all of the related products of Mediate-Me are

subject to copyright. The material on the Website is protected by copyright under

the laws of Australia and through international treaties. Unless otherwise indicated,

all rights (including copyright) in the Services and compilation of the Website

(including but not limited to text, graphics, logos, button icons, video images, audio

clips, Website, code, scripts, design elements and interactive features) or the

Services are owned or controlled for these purposes, and are reserved by

Mediate-Me or its contributors.

(b) All trademarks, service marks and trade names are owned, registered and/or

licensed by Mediate-Me, who grants to you a worldwide, non-exclusive, royalty free,

revocable license whilst you are a Client to:

(i) use the Website pursuant to the Terms;

(ii) copy and store the Website and the material contained in the Website in

your device's cache memory; and

(iii) print pages from the Website for your own personal and non-commercial

use.

Mediate-Me does not grant you any other rights whatsoever in relation to the

Website or the Services. All other rights are expressly reserved by Mediate-Me.

Services. Nothing you do on or in relation to the Website will transfer any:

to you.

(i) business name, trading name, domain name, trade mark, industrial design,

patent, registered design or copyright, or

(ii) a right to use or exploit a business name, trading name, domain name,

trade mark or industrial design, or

(iii) a thing, system or process that is the subject of a patent, registered design

or copyright (or an adaptation or modification of such a thing, system or

process),

(d) You may not, without the prior written permission of Mediate-Me and the

permission of any other relevant rights owners: broadcast, republish, up-load to a

third party, transmit, post, distribute, show or play in public, adapt or change in any

way the Services or third party Services for any purpose, unless otherwise

provided by these Terms. This prohibition does not extend to materials on the

Website, which are freely available for re-use or are in the public domain.

8. Privacy

(a) Mediate-Me takes your privacy seriously and any information provided through

your use of the Website and/or Services are subject to Mediate-Me's Privacy

Policy, which is available on the Website.

9. General Disclaimer

(a) Nothing in the Terms limits or excludes any guarantees, warranties,

representations or conditions implied or imposed by law, including the Australian

Consumer Law (or any liability under them) which by law may not be limited or

excluded.

(b) Subject to this clause, and to the extent permitted by law:

(i) all terms, guarantees, warranties, representations or conditions which are

not expressly stated in the Terms are excluded; and

(ii) Mediate-Me will not be liable for any special, indirect or consequential loss

or damage (unless such loss or damage is reasonably foreseeable

resulting from our failure to meet an applicable Consumer Guarantee), loss

of profit or opportunity, or damage to goodwill arising out of or in

connection with the Services or these Terms (including as a result of not

being able to use the Services or the late supply of the Services), whether

at common law, under contract, tort (including negligence), in equity,

pursuant to statute or otherwise.

and the Services is provided to you "as is" and "as available" without warranty or

condition of any kind. None of the affiliates, directors, officers, employees, agents,

contributors and licensors of Mediate-Me make any express or implied

representation or warranty about the Services or any products or Services

(including the products or Services of Mediate-Me) referred to on the Website,

includes (but is not restricted to) loss or damage you might suffer as a result of

any of the following:

(i) failure of performance, error, omission, interruption, deletion, defect, failure

to correct defects, delay in operation or transmission, computer virus or

other harmful component, loss of data, communication line failure, unlawful

third party conduct, or theft, destruction, alteration or unauthorised access

to records;

(ii) the accuracy, suitability or currency of any information on the Website, the

Services, or any of its Services related products (including third party

material and advertisements on the Website);

(iii) costs incurred as a result of you using the Website, the Services or any of

the products of Mediate-Me; and

(iv) the Services or operation in respect to links which are provided for your

convenience.

10. Limitation of liability

(a) Mediate-Me's total liability arising out of or in connection with the Services or these

Terms, however arising, including under contract, tort (including negligence), in

equity, under statute or otherwise, will not exceed the resupply of the Services to

you.

(b) You expressly understand and agree that Mediate-Me, its affiliates, employees,

agents, contributors and licensors shall not be liable to you for any direct, indirect,

incidental, special consequential or exemplary damages which may be incurred by

you, however caused and under any theory of liability. This shall include, but is not

limited to, any loss of profit (whether incurred directly or indirectly), any loss of

goodwill or business reputation and any other intangible loss.

11. Termination of Contract

(a) The Terms will continue to apply until terminated by either you or by Mediate-Me

as set out below.

(b) If you want to terminate the Terms, you may do so by:

Your notice should be sent, in writing, to Mediate-Me via the 'Contact Us' link on

our homepage.

(i) providing Mediate-Me with three days' notice of your intention to terminate;

and

(ii) closing your accounts for all of the services which you use, where Mediate-

Me has made this option available to you.

(i) you have breached any provision of the Terms or intend to breach any

provision;

(ii) Mediate-Me is required to do so by law;

(iii) the provision of the Services to you by Mediate-Me is, in the opinion of

Mediate-Me, no longer commercially viable.

(d) Subject to local applicable laws, Mediate-Me reserves the right to discontinue or

cancel your Client rights at any time and may suspend or deny, in its sole

discretion, your access to all or any portion of the Website or the Services without

notice if you breach any provision of the Terms or any applicable law or if your

conduct impacts Mediate-Me's name or reputation or violates the rights of those of

another party.

12. Indemnity

(a) You agree to indemnify Mediate-Me, its affiliates, employees, agents, contributors,

third party content providers and licensors from and against:

(i) all actions, suits, claims, demands, liabilities, costs, expenses, loss and

damage (including legal fees on a full indemnity basis) incurred, suffered or

arising out of or in connection with Your Content;

(ii) any direct or indirect consequences of you accessing, using or transacting

on the Website or attempts to do so; and/or

(iii) any breach of the Terms.

13. Dispute Resolution

(a) Compulsory:

If a dispute arises out of or relates to the Terms, either party may not commence

any Tribunal or Court proceedings in relation to the dispute, unless the following

clauses have been complied with (except where urgent interlocutory relief is

sought).

(b) Notice:

A party to the Terms claiming a dispute ('Dispute') has arisen under the Terms,

must give written notice to the other party detailing the nature of the dispute, the

desired outcome and the action required to settle the Dispute.

On receipt of that notice ('Notice') by that other party, the parties to the Terms

('Parties') must:

(i) Within 30 days of the Notice endeavour in good faith to resolve the Dispute

expeditiously by negotiation or such other means upon which they may

mutually agree;

(ii) If for any reason whatsoever, 30 days after the date of the Notice, the

Dispute has not been resolved, the Parties must either agree upon

selection of a mediator or request that an appropriate mediator be

appointed by the President of the Mediation Institute or his or her nominee;

(iii) The Parties are equally liable for the fees and reasonable expenses of a

mediator and the cost of the venue of the mediation and without limiting the

foregoing undertake to pay any amounts requested by the mediator as a

pre-condition to the mediation commencing. The Parties must each pay

their own costs associated with the mediation;

(iv) The mediation will be held in Melbourne or online, Australia.

(d) Confidential:

All communications concerning negotiations made by the Parties arising out of and

in connection with this dispute resolution clause are confidential and to the extent

possible, must be treated as "without prejudice" negotiations for the purpose of

applicable laws of evidence.

(e) Termination of Mediation:

If 30 days have elapsed after the start of a mediation of the Dispute and the

Dispute has not been resolved, either Party may ask the mediator to terminate the

mediation and the mediator must do so.

14. Venue and Jurisdiction

(a) The Services offered by Mediate-Me is intended to be viewed by residents of

Australia. In the event of any dispute arising out of or in relation to the Website,

you agree that the exclusive venue for resolving any dispute shall be in the courts

of Victoria, Australia.

15. Governing Law

(a) The Terms are governed by the laws of Victoria, Australia. Any dispute,

controversy, proceeding or claim of whatever nature arising out of or in any way

relating to the Terms and the rights created hereby shall be governed, interpreted

and construed by, under and pursuant to the laws of Victoria, Australia, without

reference to conflict of law principles, notwithstanding mandatory rules. The

validity of this governing law clause is not contested. The Terms shall be binding to

the benefit of the parties hereto and their successors and assigns.

16. Independent Legal Advice

(a) Both parties confirm and declare that the provisions of the Terms are fair and

reasonable and both parties having taken the opportunity to obtain independent

legal advice and declare the Terms are not against public policy on the grounds of

inequality or bargaining power or general grounds of restraint of trade.

17. Severance

(a) If any part of these Terms is found to be void or unenforceable by a Court of

competent jurisdiction, that part shall be severed and the rest of the Terms shall

remain in force.

Approved by

Signature:

Full Name: Craig M. Anderson

Date: 16 July 2021